愛污传媒

Business

    • Southwest U.S. passengers face delays after nationwide grounding

    In this Tuesday, July 17, 2018, file photo ramp workers prepare a Southwest Airlines Boeing 737 for departure to Denver from Minneapolis International Airport in Minneapolis. Southwest Airlines Co. reports financial results Thursday, Jan. 24, 2019. (AP Photo/David Zalubowski, File) In this Tuesday, July 17, 2018, file photo ramp workers prepare a Southwest Airlines Boeing 737 for departure to Denver from Minneapolis International Airport in Minneapolis. Southwest Airlines Co. reports financial results Thursday, Jan. 24, 2019. (AP Photo/David Zalubowski, File)
    Share
    DALLAS -

    Southwest Airlines planes were briefly grounded nationwide Tuesday for what the airline called an intermittent technology issue, leading to more than 2,200 delayed flights just four months after the carrier suffered a much bigger meltdown over the Christmas travel rush.

    The hold on departures was lifted by mid-morning Eastern time, according to Southwest and the Federal Aviation Administration, but not before traffic at airports from Denver to New York City backed up.

    "Southwest has resumed operations after temporarily pausing flight activity this morning to work through data connection issues resulting from a firewall failure," the Dallas-based airline said in a prepared statement. "Early this morning, a vendor-supplied firewall went down and connection to some operational data was unexpectedly lost."

    Southwest urged customers to check on their flight status "and explore self-service options" for travel as the airline worked on restoring its operation.

    By late afternoon on the East Coast, more than half of all Southwest flights were delayed, and the airline accounted for half of all delays nationwide. On the positive side, Southwest had only about a dozen flights cancelled, roughly in line with other major airlines, according to FlightAware.

    Transportation Secretary Pete Buttigieg retweeted an FAA post about the ground stop, adding, "We are here to ensure passengers have strong protections when airline failures like this affect their plans." He referred travellers to a Transportation Department checklist of passenger rights, and his press secretary noted that "no other airlines experienced disruptions."

    Tuesday's delays added to the picture of an airline that has struggled more than most with technology issues.

    "It was a 17-minute ground stop. This will have no long-lasting effect on Southwest's reputation," said Henry Harteveldt, a travel analyst with Atmosphere Research Group. "What matters now for Southwest is getting to the cause and doing all it can to ensure incidents like this don't occur again."

    Rob Britton, a former American Airlines executive who teaches crisis management at Georgetown University, said the damage from Tuesday's incident will be minor but will add to the erosion of Southwest's image. He said Southwest has underinvested in technology while growing rapidly, and it suffers from an "insular culture" that "keeps them from looking outside for solutions."

    In December, Southwest cancelled nearly 17,000 flights in a 10-day stretch around Christmas -- wrecking holiday travel plans for well over 2 million people -- when a winter storm shut down its operations in Denver and Chicago and the airline's system for rescheduling pilots and flight attendants was overwhelmed.

    Those cancellations cost the airline more than US$1 billion and led to an ongoing Transportation Department investigation and a congressional hearing during which lawmakers complained that Southwest provided little or no help to stranded travellers.

    Sen. Maria Cantwell, D-Wash., who led that hearing, said Tuesday's breakdown "is another demonstration that Southwest Airlines needs to upgrade their systems and stop the negative impacts to individual travellers."

    The airline's unions have said they warned management about problems with the crew-scheduling system after a previous meltdown in October 2021.

    CEO Robert Jordan has embarked on a campaign to repair the airline's damaged reputation. Southwest said last month it would add deicing equipment and increase staffing during winter weather that is cold enough to limit the amount of time that ground workers can stay outside.

    Shares of Southwest Airlines Co. fell Tuesday nearly 1% while its closest rivals -- American, Delta and United -- all gained at least 1.5%.

    CTVNews.ca Top Stories

    Angela Salvatore had been away from her father's hospital bedside for just over an hour when she says she got a frantic call from a nurse, pleading with her to calm him down.

    Canadian Ryan James Wedding finished in 24th place in the parallel giant slalom at the 2002 Winter Games in Salt Lake City, but the snowboarder wouldn鈥檛 go on to improve his results in Torino four years later.

    The mystery of a 100-year-old letter sent from Manitoba to Ireland is slowly unraveling thanks to the work of one amateur sleuth.

    Canada

    • The mystery of a 100-year-old letter sent from Manitoba to Ireland is slowly unraveling thanks to the work of one amateur sleuth.

    • Canadian Ryan James Wedding finished in 24th place in the parallel giant slalom at the 2002 Winter Games in Salt Lake City, but the snowboarder wouldn鈥檛 go on to improve his results in Torino four years later.

    • The Provincial Archives of New Brunswick (PANB) has uploaded dozens of dashboard camera videos from the 1970s to their YouTube channel.

    World

    Politics

    Health

    Sci-Tech

    Entertainment

    Business

    Lifestyle

    Sports

    Autos

    Local Spotlight

    A new resident at a Manitoba animal rescue has waddled her way into people's hearts.

    Hundreds of people ran to the music of German composer and pianist Beethoven Wednesday night in a unique race in Halifax.

    He is a familiar face to residents of a neighbourhood just west of Roncesvalles Avenue.

    A meteor lit up our region's sky last night 鈥 with a large fireball shooting across the horizon over Lake Erie at around 7:00 p.m.

    Residents of Ottawa's Rideauview neighbourhood say an aggressive wild turkey has become a problem.

    A man who lost his life while trying to rescue people from floodwaters, and a 13-year-old boy who saved his family from a dog attack, are among the Nova Scotians who received a medal for bravery Tuesday.

    A newly minted Winnipegger is hoping a world record attempt will help bring awareness for the need for more pump track facilities in the city.

    A Springfield, Ont. man is being hailed a 'hero' after running into his burning home to save his two infant children.

    Hortense Anglin was the oldest graduate to make her way across the platform at York University's Fall Convocation ceremony this week. At the age of 87, she graduated with an Honours degree in Religious Studies.

    • The final count of ballots in the 2024 B.C. election begins Saturday, with more than 66,000 mail-in and absentee votes potentially yet to be counted across the province's 93 electoral districts.

    • There were tense moments at a ferry terminal outside Victoria, B.C., on Friday after the lion鈥檚 share of standby spots on an early sailing were claimed by 鈥渁ssured loading鈥 passengers 鈥 leaving regular customers who had been waiting for hours out of luck.

    • The countdown to the arrival of Taylor Swift鈥檚 Eras Tour is on, with three dates planned in Vancouver this December - and some condo owners are looking to cash in on the fan frenzy.

    • Canadian Ryan James Wedding finished in 24th place in the parallel giant slalom at the 2002 Winter Games in Salt Lake City, but the snowboarder wouldn鈥檛 go on to improve his results in Torino four years later.

    • Angela Salvatore had been away from her father's hospital bedside for just over an hour when she says she got a frantic call from a nurse, pleading with her to calm him down.

    • Ontario Premier Doug Ford said he doesn't "think it's fair" nurses and doctors have to pay for parking at the hospitals and health-care facilities that they work at, after 愛污传媒 Toronto highlighted the issue earlier this week

    • The Blue Line will be closed between McKnight-Westwinds and Whitehorn stations starting at 6 a.m. Saturday.

    • The Alberta legislature is set to reconvene on Monday and the Danielle Smith government will be providing more details about its plans for the session.

    • A former CTV Ottawa broadcaster is headlining an art gallery with landscape paintings this weekend.

    • Ottawa Fire Services says a driver has been safely extricated from a vehicle that landed in a ditch following a three-vehicle collision in the city's east end Friday afternoon.

    • An Ottawa dietitian says the health trends on social media might not be the best option for you, citing some risks.

    • Montreal police (SPVM) are investigating an alleged case of voyeurism on the metro involving an 18-year-old woman, with video footage of the incident now circulating on social media

    • In the wake of the Bedford school controversy, opposition parties called on the government to defund private religious schools, a proposal that Quebec鈥檚 main private school association says would end up costing the government and parents more.

    • Quebec's social services minister says he's outraged by reports that educators at a detention centre for youth in Montreal had sexual relations with minor detainees 鈥 and that one of the employees allegedly had a baby with a teenage resident.

    • Stuart Skinner made 27 saves for his fifth career shutout and Evan Bouchard and Mattias Ekholm each had a goal and an assist as the Edmonton Oilers snapped a two-game losing skid with a 4-0 victory over the Pittsburgh Penguins on Friday.

    • A former Alberta teacher has been sentenced to four years for sexually abusing a student.

    • The GoFundMe page for the family of an employee found dead at a Halifax Walmart last weekend has paused donations after almost $200,000 was raised in roughly 24 hours.

    • Halifax police have arrested a fourth person in a homicide case involving a 16-year-old boy who went missing two years ago.

    • Students at Port Elgin Regional School in New Brunswick have a new accessible playground that all students can enjoy thanks to a community effort.

    • The mystery of a 100-year-old letter sent from Manitoba to Ireland is slowly unraveling thanks to the work of one amateur sleuth.

    • Winnipeg police are looking for a suspect after a woman's dorm room was broken into at the U of M and she was assaulted.

    • Repairs to the historic 110-year-old rail bridge at The Forks could come with a multi-million dollar price tag.

    • Saturday will mark the end of the CFL regular season, and the Saskatchewan Roughriders will have their eyes on Winnipeg鈥檚 matchup versus Montreal to know if they have a chance of clinching the West Division.

    • With an attempt to address the shortage of housing available in the community, the City of Yorkton has started a housing incentive program where new builders will receive a 50 per cent rebate on residential lots, and a full tax exemption for five years.

    • As the final day of voting for the Saskatchewan election inches closer, voters may be wondering when official winners will be declared.

    • Geovanny Villalba-Aleman, the man who stabbed three people in a gender studies class at the University of Waterloo, says he 鈥榓cted dumb鈥.

    • All the evidence has now been called at the trial of Erick Buhr, who has pleaded not guilty to second degree murder in the death of his grandmother, Viola Erb.

    • Residents spotted smoke coming from a waste management site in Waterloo on Friday afternoon.

    • A Saskatchewan woman is worried her child might die before receiving life-saving surgery and tests as he sits on the province's surgical waitlist.

    • The Saskatchewan RCMP is releasing the names of two suspects arrested on Thursday for a violent vehicle theft that triggered a widespread police search.

    • Police have still not confirmed the identity of a body discovered in Prince Albert last week.

    • Angela Salvatore had been away from her father's hospital bedside for just over an hour when she says she got a frantic call from a nurse, pleading with her to calm him down.

    • The Town of Cochrane plans to roll out its $10-lot program in a month or two.

    • There was a sea of blue and white lining the corridors of the Northgate Shopping Centre on Friday evening. Toronto Maple Leafs fans were eager to meet one particular Leafs legend -- Mats Sundin.

    • Cornelius Woelke and his two boys, who were badly burned in a fire in Springfield, Ont., are continuing their recovery in hospital.

    • In case you missed it, 愛污传媒 London has gathered all of the top local stories from this week into one video for your convenience.

    • Fall is in full swing in the Forest City and across the region.

    • Provincial police say there is an active investigation going on in the Town of Huntsville.

    • Several students have been banned from being spectators at school sporting events, and others suspended from school, after verbal and physical exchanges at a high school soccer game.

    • A 15-year veteran officer with the South Simcoe Police Service has been charged with discreditable conduct following an allegation of sexual assault.

    • In case you missed it, 愛污传媒 Windsor has compiled all of the top local stories from this week into one video.

    • Fall is in full swing in the Rose City and across the region.

    • The Windsor Police Service is investigating a suspicious death in south-central Windsor.

    • The final count of ballots in the 2024 B.C. election begins Saturday, with more than 66,000 mail-in and absentee votes potentially yet to be counted across the province's 93 electoral districts.

    • There were tense moments at a ferry terminal outside Victoria, B.C., on Friday after the lion鈥檚 share of standby spots on an early sailing were claimed by 鈥渁ssured loading鈥 passengers 鈥 leaving regular customers who had been waiting for hours out of luck.

    • Hulitan Early Years Centre is a brand new, 48-seat childhood learning centre in Colwood. It was built to support Indigenous children throughout the capital region.

    • More than two years after Alannah Brown and Douglas Barker were found dead north of Penticton, police are asking for help identifying a vehicle they believe was associated with the crime.

    • Dave Lindsey began growing giant pumpkins to bring a bit of magic to his grandkids' Halloween.

    • A U.S. District Court judge in Montana has sentenced a 27-year-old man from Kelowna, B.C., to 18 months in prison for using fake names to buy guns with the aim of selling them in Canada.

    • About 15,000 students are enrolled at Lethbridge鈥檚 post-secondary schools, and now the city is working with those schools to try to find ways to get them s to stick around a while.

    • With Halloween less than a week away, organizations in Lethbridge are preparing to get in on the trick-or-treating fun.

    • The City of Lethbridge is bringing forward a water conservation policy, the first of its kind for the city.

    • The union that represents hospital workers across the province is used a symbol from Greek mythology Friday in Espanola to drive home its campaign about the perils of privatization in health care.

    • CTV's Coats for Kids is nearing the end of its donation window, with the need as strong as it鈥檚 ever been.

    • The Anishinabek Police Service and the Ontario Provincial Police are investigating the circumstances around a death in Fort William First Nation.

    N.L.

    Shopping Trends

    The Shopping Trends team is independent of the journalists at 愛污传媒. We may earn a commission when you use our links to shop.聽Read about us.

    Stay Connected
    Follow 愛污传媒