TD Canada Trust says a âmajorityâ of the issues customers faced with their Interac e-transfer services this week have been resolved, although the bank continues to field complaints online.
The issues stems from ânew enhancementsâ to TDâs service, a spokesperson told CTVNews.ca in a statement on Wednesday. The bank recently updated its iOS app to set up automatic deposit services.
âWe know every transaction counts for our customers and we are working around the clock to resolve a small number of outstanding issues,â TD said.
Some customers have reported issues with their money becoming stuck in transit, with neither the sender nor the recipient able to access it.
Complaints persisted on Twitter Wednesday morning, with at least eight users reporting they were unable to use the service.
âI have rent payments I canât receive,â user tweeted. âIâm sure you still want your mortgage payments on time.â
âUntil you get the e-transfer fixed, I donât get paid, which mean I donât eat and my bills donât get paid,â user tweeted.