An Alberta man whose order was messed up at a fast-food restaurant in Alberta was told he didnât have to pay for the mistake â but when he found out who did, he opened up his wallet and tried to pay them back.
Richard Onslow posted a video about the incident to Facebook, where it has been viewed more than 40,000 times.
Onslow told CTV Edmonton the mix-up occurred during a recent visit to a McDonaldâs restaurant in Ponoka, Alta.
He said the employee who took his order was told by a manager to make up the difference out of his own pocket.
Once he noticed that, Onslow went up to the manager and offered to pay for the $8 mistake himself. He said the manager told him employees âhave to pay for mistakes like that so they learn not to do it again.â
Albertaâs labour laws ban employers from deducting employeesâ pay for faulty work.
In a statement, the owner of the McDonaldâs called the incident an âunfortunate misunderstandingâ and not reflective of the restaurantâs policies. He said the employee had since been refunded for the money they were told to pay, and the restaurantâs managers would be retrained on how to handle similar situations.
With a report from CTV Edmontonâs Tyson Fedor